Store and Shipping Policies
Shop/Store policies |
Last updated on March 31, 2023. |
Payment options |
Secure optionsCrow Creative accepts Paypal, credit cards (Visa, Mastercard, AMEX & Discover) and Interac e-Transfer. :: Paypal ::Crow Creative accepts credit card and PayPal payments using Paypal’s payment processing services on paypal.com. You will directed to paypal.com to pay and once processed and completed you are returned to the Crow Creative website for payment confirmation. A Paypal account is not required. :: Interac e-Transfer ::This payment option is only available to Canadian customers. For e-transfers, use admin@crowcreative.ca and set the Order id as the password. Your order will not be processed or shipped until the funds have cleared in my account. You will be notified once your payment has been cleared and the order has begun processing. E-transfers must be received within 48 hours of placing your order; if payment is not received, the order will be cancelled and the item will be added back to the online store/shop. Please contact me at admin@crowcreative.ca if you have any questions or concerns. |
Shipping / Delivery |
Order processing timeThe time needed to prepare an order for dispatch varies. Some items are made to order and others are ready-made.
General shipping details
:: Customs and import taxes ::
:: Shipping Options ::The following shipping options may be offered depending on your location. See the Canada Post website for delivery times. Canada
United States of America
International
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Returns & Exchanges |
I accept returns and exchanges for most items
Because of the nature of these items, unless they arrive damaged or defective, I cannot accept returns or exchanges for:
:: Conditions of returned or exchanged item(s) ::
Returns/RefundsTo be eligible for a return/refund, your item must be unused and in the same condition that you received it.
:: Late or missing refunds ::
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Cancellations |
I accept cancellationsIf you would like to cancel your order:
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Currency, Customs and Taxes |
All Prices are in Canadian Dollars. You can use a currency converter to get the current exchange rates. All orders sent to a Canadian address are subject to taxes according to provincial and federal tax rules as we are required by law. There are no taxes charged by me/Crow Creative for orders sent to the United States or to any other country; however, goods may be subject to duties. :: Customs and import taxes ::
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Privacy Policy |
Read the privacy policy for Crow Creative |
Additional Information |
Last updated on June 3, 2022. Questions about your order?Please contact me if you have any problems with your order.
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